At ROTA TOURS, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our transfer and tour services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing address, and payment details.
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Booking Details: Tour dates, times, pick-up/drop-off locations, and special requests.
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Usage Data: Information about how you interact with our website (via cookies or analytics tools).
2. How We Use Your Information
We use the information we collect to:
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Process and manage your bookings.
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Communicate with you about your reservations.
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Provide customer support.
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Improve our services and user experience.
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Send promotional offers (only with your consent).
3. Information Sharing
We do not sell or rent your personal data to third parties. We may share your information only with:
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Our trusted drivers or tour guides for operational purposes.
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Payment processors to handle transactions securely.
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Authorities, if required by law or for legal protection.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
5. Your Rights
You have the right to:
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Access or correct your personal information.
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Request deletion of your data (subject to legal requirements).
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Withdraw your consent to marketing communications at any time.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.